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Recent content by jimgpayne

  1. J

    Sad day at Best Buy

    You're completely missing the point.... It doesn't matter what he asked for.... He also asked to have them remove the sales tax; which is illegal. Just because you ask for something, doesn't mean you know what your are doing. Big Box retailers *will not* open the boxes of items that contain...
  2. J

    Sad day at Best Buy

    Actually, Best Buy is completely correct in this case. There is no such thing as an "Exchange" in big box retail. The process is that you do a return and then you do an immediate repurchase. In this case, your return was for the amount you paid originally - which apparently had no sales tax...