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support

  1. J

    Client Turned on dron with Gimbal Cover still on

    Hey guys! today a client called me because his camera gimbal wasnt tilting/panning, thought it could be a settings problem till he told me he turned on the drone with the gimbal cover on, when i turned the drone without the cover the gimbal cant do the classic calibration, im gussing the gears...
  2. W

    Yuneec's Typhoon H support is dead

    By now it should be clear to everyone that Yuneec is no longer supporting the Typhoon H with firmware updates. From messages on this board they are also apparently no longer supporting firmware updates for the 520. It appears Yuneec's marketing strategy is to sell and support a drone model for...
  3. J

    No Yuneec or Dealer Support - need commercial support

    I had a suspected issue with the ST16S recently after buying and shipping a new H520 / E90 to NZ from Vertigo Drones in the US. I contacted Vertigo and Yuneec US, raising tickets in their respective support applications. Yuneec responded saying that whilst the product was correctly registered...
  4. R

    Repair and Yuneec response times?

    Have had my Typhoon H for almost a year....shy of 3 days, purchased 6-9-16 and on this past Tuesday, 6-6-17, second flight of evening and the drone is about 270' alt, approximately 240" from myself/controller and it just takes an immediate descend to ground ---crash! Totally messed all props...
  5. S

    Yuneec technical support is a JOKE

    I bought my Breeze around month ago, it was flying perfectly fine for 2 weeks, one day when it was taking off it went crazy and instead of flying vertically it started rotating and smashed into a wall that was more than 20 meters away. I called them and sent it to Germany and now they are...
  6. L

    Weak (bad really) support from YuneecUK

    Big fan of the TyphoonG and have had lots of fun flying but trying to buy parts or get support from here in Norway is unsatisfactory to say the least. I have written mails to both Sales and Support (UK) but heard nothing from them after two weeks - nothing. Its sad that such a fine product has...
  7. John K. Fitzgerald

    Yuneec Customer Service Issue......

    A little story about my experiance with Yuneec's customer service. The following is an email i sent to Yuneec after my patience had run it's course while waiting for the return of my Q. ....."Last November I purchased the Q500 4k , I did a lot of research as it was between this and the DJI...