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Are there ND filters solutions

Discussion in 'Q500 4K Discussion' started by yousuf, Dec 19, 2015.

  1. yousuf

    Joined:
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    hi
    I just got one and was wondering if there is any ND filter solution out there? And can someone please confirm that a nd filter comes attached to the lens out if the box or am I missing one? And lastly, is it ND1?
    Thanks
     
  2. Wingshooter

    Joined:
    Sep 28, 2015
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    Location:
    Crossville, Tn - East Tennessee
    I emailed them this:

    Sent: 12/17/2015 5:16 PM

    To: uscs@yuneec.com

    Subject: Missing Filter from Typhoon 4k Packaging

    Hi,

    I just bought a Typhoon 4k yesterday. In the accessory box was the ring but no filter in the ring. The UV Filter was already attached at the factory to the camera but the ND in the accessory box had no filter in it. How to I get this fixed.

    Thanks

    Their response was this:

    Hello Sir, The Grey UV filter is not included with the package but is available for individual sale. Please call our Customer Service department at 909.259.5113 or 855.284.8888 for more information or to purchase parts. Thank you and have a Yuneec day!


    ______________________________________

    From: cs@yuneecusa.com
     
  3. yousuf

    Joined:
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    Thanks for clearing that up. I wish they can ship one before i travel or would be a real bummer