Welcome to YuneecPilots.com!

Sign up and join the fastest growing Yuneec drone community.

Blurred Photos....

Discussion in 'Q500+ Help' started by Slingshot, Jan 28, 2016.

  1. Slingshot

    Joined:
    Jan 27, 2016
    Messages:
    30
    Likes Received:
    9
    Location:
    San Jose, California
    Does anyone know what would cause the photos to be blurred out on the outer edges of the shot? Happens on the videos as well.... YUNC0007.jpg YUNC0015.jpg
     
  2. bshaker Air4c 1

    Joined:
    Dec 29, 2015
    Messages:
    129
    Likes Received:
    39
    Unfortunately I believe that is common with the cgo3. There is a filter that covers the lens; make sure it's clean.
     
  3. Slingshot

    Joined:
    Jan 27, 2016
    Messages:
    30
    Likes Received:
    9
    Location:
    San Jose, California
    This is the CGO2...do they make ND filters for these cameras?
     
  4. Yuneec_Usa

    Joined:
    Oct 1, 2015
    Messages:
    231
    Likes Received:
    149
    Location:
    Ontario, CA
    Sorry to hear about your camera issue. Please give tech support a call for assistance. 1-844-898-6332 / uscs@yuneec.com
     
  5. Slingshot

    Joined:
    Jan 27, 2016
    Messages:
    30
    Likes Received:
    9
    Location:
    San Jose, California
    Thank you....I have been in touch with Martin Lopez about this...
     
  6. AgileAerial

    Joined:
    Sep 6, 2016
    Messages:
    1
    Likes Received:
    0
    Location:
    Maine
    I have the exact same problem with my CGO2 camera and it's a known, common problem at Yuneec, especially with one of their earlier batches of the product when the Q500+ first came out - the problem is with how the lens is placed over the sensor (chip), it was manufactured a little off which is causing this blur which is in the exact same place for all affected cameras. Unfortunately, Yuneec refuses to acknowledge this problem any longer. I noticed the problem a few weeks after purchasing my first Q500+ back in April 2015. The person that I was working with (and promised to help me get this simple known problem resolved) is no longer with the company and all notes on my account with Yuneec have mysteriously disappeared. Being a photographer and needing clear, crisp photos to print, I ended up having to purchase a CGO3 camera.