Can't connect to GUI

Photo · Apr 4, 2018

Hi, I have installed x64 and the GUI program from Yuneec Support site, V1.02. The H turns on automatic when I connect the USB cable with the computer = so far so good.
When I try "File -> connect" (or F5) the GUI program just close down. Do I need a licens to use the GUI?
I'm far from a "SW or computer specialist" but quite good at taking pics with a drone. Best from Sweden.

Dr Delta · Apr 4, 2018

No licence needed. I have not encountered any problems yet and succeeded after a fresh install from the newest GUI sw as well (WIN 10).

Not being a SW-specialist neither...

grtz from Holland (Netherlands).

Steve Carr · Apr 4, 2018

Photo said:
Do I need a licens to use the GUI?

Try to "right click" the icon and select Run as Administrator.

Photo · Apr 4, 2018

Steve Carr said:
Try to "right click" the icon and select Run as Administrator.

Thanx Steve, I tried to "right click" the icon and select "Run as Administrator". The answer was "Port COM9 doesn't excist". !

Steve Carr · Apr 4, 2018

Is the H connected and turned on before you open the GUI?
Did you use the link in the GUI to download the driver?

Steve Carr · Apr 4, 2018

Wait.........It sounds like you connected the H to the computer before turning it on.
Turn on the H and then connect it to the pc. Then open the GUI.

Photo · Apr 4, 2018

Steve Carr said:
Wait.........It sounds like you connected the H to the computer before turning it on.
Turn on the H and then connect it to the pc. Then open the GUI.

Yes the H first then the GUI and then it says... WpfAppTyphoonH has stopped working.. Then the GUI Close...

Steve Carr · Apr 4, 2018

Okay. But you do have the H powered on before connecting the USB to the PC?

I've had trouble with Win10 and the GUI. It seems to work better on Win7.

Photo · Apr 4, 2018

Steve Carr said:
Okay. But you do have the H powered on before connecting the USB to the PC?

I've had trouble with Win10 and the GUI. It seems to work better on Win7.

Thanx for all respons! I have powered on the H first and then connected it to the PC / GUI. Do you understand what that means: WpfAppTyphoonH has stopped working ?