I was so excited to finally purchase my first yuneec product in late July 2016. Much to my disappointment however I have had many problems with my Typhoon H. No need to re-hash it all here and I will say that after a couple of calls to support on one of the first issues that yuneec did send some new parts and I was able to repair the faulty gamble mount. This time however I'm thinking ten dollars worth of parts won't get it. I was flying along just fine. The Drone was not more than 150' up and maybe 300' away and everything seemed to be working fine. I had it in flight for 3 to 5 minutes I am guessing (these are all estimates, I have not seen the flight data yet as of this writing. Mostly I am just venting right now)... All of a sudden the lights all went out, the screen went blank and it plummeted to the ground. It all happened very quickly, but I am pretty sure it lit back up and I could hear the motors running full speed (or thats what it sounded like) but the drone would not respond and it struck the ground and broke into dozens of pieces. My heart is as shattered as my drone now. I have been flying for four years and have owned drones by DJI, 3D Robotics and now Yuneec. I have even built two myself from the table up. My point is this was not user error. Today is a national holiday in the U.S. so I am unable to reach support, but I do intend to get to the bottom of this. There was one detail of this crash that does kind of put a smile on my face though. Evidently hiding in the bushes within a couple of feet from where the drone came to its sudden stop on the concrete, was a cat.. im laughing right now as I type this.. You should have seen that cat leap out from those bushes when the drone crashed next to him. He looked like he was being shot out of a cannon. Haven't seen him since. I think he is still running maybe..