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Drone Crashed into Water!!!

Discussion in 'Q500 4K Help' started by Starrhm, Jul 22, 2016.

  1. Starrhm

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    My daughter was flying the drone as she has done several times. It just fell right out of the sky for no apparent reason directly into a pool of water beneath a waterfall. It cost $100 for a diver to go recover it, is it worth recovering at this point? Would Yuneec warranty this situation? We don't have any proof of purchase.
     
  2. Comandante

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    Good luck with the warranty even with proof of purchase! You'll need to email in the telemetry (a CSV file found on the ST16 remote), wait a few days for an RMA, and they'll probably say it's your fault.

    Was it a fresh water crash or salt water?
     
  3. Starrhm

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    fresh water. Yeah I don't think we will pay to retrieve it as I read the warranty is only 6 months? We purchased off of CL back in December so its definitely expired. Crap, I feel bad for her. She loved that thing and we don't have funds to purchase a new one at the time.
     
  4. Jafo

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    Sorry to hear about your loss.
    I always suggest purchasing a "Noodle" and cutting it up for floaties on the landing gear so at least it won't sink if it goes in the water.
     
  5. Starrhm

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    Well I guess grandma paid to receive it. image.jpeg
     
    Jay Bennett and KBflyer like this.
  6. KBflyer

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    Way cool as my son would say. Getting it dried off fast is the important thing. Fresh water is not as bad as salt water so there is hope :)
     
  7. FilmIdol

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    You could have tried the packing it in a big ole bag of rice trick to see if it absorbed the water into the rice.
     
    PLUR likes this.