I purchased a Typhoon H Pro back on August 16. I have done NO firmware updates since then. First, let me state this was 100% my fault. During first flight/battery, I got too close to a tree, panicked, and hit the "home" switch. Imagine my horror as the drone went straight up into the tree braches and dropped like a lead weight from about 15-20 feet. Damage was two broken arms, three propellers, and the camera mount on the camera side. I ordered the replacement parts through Vertigo Drones and they arrived quickly and were correct. I was able to attach the new arms and replace the camera mount with minimal issues from the physical install standpoint. Now, when I try to fire it up, I have two issues: 1) Camera doesn't connect on start up. 2) One or more of the motors doesn't work when I try a "dry" run with no props. I give it power and the controller complains about only five props being good. What kind of support can I expect from Yuneec? I know it will cost me money but I'm out of patience to diagnose/fix these issues.