Sent in my q500+ over 37 days ago (cost me $70 to send it) called 3 times last time was yesterday and only get a run around. Ra 000231 but cant get any answer. Was told that it would be worked on the 25th of last mounth still no one knows anything. Simple fix. The carmar fell off wile it was flying. Brought it back and landed it ware it took off from went and picked up the cramar. Packed it up the way i was told to and sent it in. The girls that are very nice but they cant get any one to give me ANY kind of answer. WHAT do i do. Any one out their have the same problem. PLEASE HELP. I JUST GOT THE CREDIT CARD BILL. So that alone tells you they had it longer then i have had it. Been flying RC for 40. I know what i am doing. THANKS FOR LISTENING.