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  1. CodyThomas

    Joined:
    May 26, 2016
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    My H lost telemetry pretty close to me then started flying by itself and crashed into a wall. Then camera screen froze as well right before I lost connectivity. I've had so many flights with no issues until this weird occurrence. Would I be able to send the H in to Yuneec? Would they replace the parts?
     
  2. DroneClone

    Joined:
    Mar 2, 2016
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    Location:
    Texas
    I am sure you can send it in, if they look at flight logs and see it's no fault of yours, they will most likely fix it free in warranty!;)
     
  3. Yuneec_Usa

    Joined:
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    Location:
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    Please call tech support for assistance at 1-844-898-6332 / uscs@yuneec.com

    M-F 6am-5pm PST
    Sat. 8am-4:30pm PST

    -Team Yuneec
     
  4. humboldt 707

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    That's terrible! D.C. Is right, Yuneec will have to check your logs and go from there.
     
  5. CodyThomas

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    Thanks, fellas. I'm sending it in. Such a bummer.
     
  6. Samuel Fowler

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    Location:
    Chicago
    I know how you feel. Man its a sick feeling in your gut. I had the same problem. I tried to raise it up about 2 or 3 feet to have it sit stable in front of me for a few seconds - but as soon as I raised it up it started to drift away and I couldn't pull it back and it crash into the water. It just took off on its own. A few people saw it drift away and they video it - I tried to pull it back but to no avail. It went down 20 feet in the lagoon. I fished it out and got it home and cleaned it and put into into rice for a few days but its dead. I contacted Yuneec today and they gave me an RMA and its on its way for evaluation. I had no control when it was moving away...none whatsoever and couldn't pull it back. I felt so helpless and in complete shock when it hit the water...I think I almost cried. I hope and pray Yuneec helps gets this resolved. I worked with Marelyn from Yuneec and she was very helpful.

    I lost all control and couldn't for the life of me pull it back...it had a mind of its own.
     
    #6 Samuel Fowler, Jun 27, 2016
    Last edited: Jun 27, 2016
  7. FlushVision

    Joined:
    Jun 19, 2016
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    Smart mode?
     
  8. Samuel Fowler

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    Location:
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    No I was in angle mode.
     
  9. FlushVision

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    Yuneek will sort it then.
     
    Samuel Fowler likes this.
  10. CodyThomas

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    Yea, man. No good. Wonder why the ground station froze up. I had it hovering in place then nothing..... **** happens though so now it's just a waiting game. Sorry about your H too. You'll get taken care of.
     
    Samuel Fowler likes this.
  11. Samuel Fowler

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    Location:
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    Thanks Cody and Flush.