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photo or video files not openig

Discussion in 'Q500 4K Discussion' started by Roger Dodd, Dec 11, 2015.

  1. Roger Dodd

    Oct 27, 2015
    Likes Received:
    I had a problem getting my files from the micro sd card on my 4k cgo3 to open.
    It did not matter if the photos or videos were made while on the copter or on the hand held device.
    some of the files would open and some would not. transferring them to my hard drive did not seem to help.
    after a lot of trial and error I think I've traced the problem to the sd card maybe being too big.
    so I purchased 2@ EVO 16gb class10 sd cards
    .All of my files have opened since using them. They seem to have plenty of room for the length of files I make but I am wondering if the 32gb size might work as well. If anyone gets and uses the 32 gb size please post here. I'm also thinking that the windows media player has some trouble opening the larger files.
    Thanks Roger