I charged my ST16 controller for the first time. I went to power it up and I was prompted for a password. The factory password I was told is 1234567890. I however must of gone into the settings and put a new password in, which I forgot. The ST16 will not allow any function until a correct password is entered. I called support and asked if there is a factory default I could perform to reset the password. I was told no there isn't and I would have to send it in to get re flashed. There wasn't any warning indicating that if you forget or lose your password you are without a working controller. Anyone else experience this? I wonder how long I will have to wait to get it back.