Got a drone last night and haven't been able to bind it properly. After following the steps in all the guides and videos I've seen, once it finds and connects to the drone I don't get a live preview of the camera on the app landing page. Drone doesn't take off or do anything either. When trying to upgrade the firmware, a message appears that says that the drone has insufficient battery to upgrade, even with a brand new charged battery installed. Do I have a faulty drone or is it just problems with the connection?