You guys with these small concerns are lucky..My ST-16 wouldnt even turn on! It's going back to Yuneec Service tomorrow. I only received it last Friday.
Typhoon H.... Hate to be a bat a tester
- Thread starter Karl Johnson
- Start date
Sorry man. Did say, I'm sorry about the issue.
Trust me, if I had help for you, I would offer it up.
Was just trying to render a little laugh by taking that quote and making Dr. Seuss.
I'm on your side though! Wish I could help or that you've fixed it but besides my HYSERICAL comments
, I'm useless. 
One recommendation is to turn the ST16 upside down, or screen down, and insert the card. Seems gravity then helps prevent it from falling into the controller. That is a bad design. Later on I may add some silicon to the top to cover the gap. I need to look at it more, I have only looked at it briefly so.
I am also looking into getting a MicroSD extender cable. No way for that to slid into the controller. I won't use it all day every day so that may work for me.
I call ********. Your with DJI hahaha. Shutter sound what are you 10?
Mine went back as well not only no usb cable and therefore no SD card in the box but the camera would not take any pictures. Phoned tech support, found same as others they were not up to speed with product, said I would get calls back when they found issue by end of last week, nothing so far. Promises of replacements not seen them yet. Total lack of customer support. Waited long time of this and put of buying DJ in reference. Come on Yuneec get your act together, not impressed at the minute
I guess its the luck of the draw on getting someone "Knowledgeable" in tech support. so far for me no issues. such a blessing from my DJI experiences..
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I have been lucky so far with Yuneec's technical service. So far it has been outstanding. For the couple of calls I have made I noticed that there is sometimes a "phone answer" person; then they have passed me off to the "more advanced tech" when it exceeds their respective knowledge. You may have more luck knowing the tier system may exist.
Let me say Yuneec CS has never let me down. My H has a gimbal issue while rotating, I called CS left a call back number. 45 minutes later received a call from Ontario CA . RA came by email 12:00 next day. The young man was helpful and professional. The H is of to Cali for repair. Waited 2 months to get it can wait a little longer to make sure everything is good. Never had an issue that caused the Q to be returned however I called CS for advice twice and received courteous replies both times.
Your Beta testing is suppose to catch stuff like that - it is beta right? That way, we won't have that problem on our units.
I am back in waiting mode. The H is back in Ontario CA for repair due to the gimbal/camera issue.
