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Recent content by hayn96762

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    Going out of my mind with support

    Update: Here's what I got in the email from Yuneec: Good Morning Mr Cullen, This email is being sent to inform you that I was able to locate your original quadcopter. It did indeed have the two aftermarket modifications that you mentioned. One of our technicians has removed the components from...
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    Going out of my mind with support

    Thanks again DroneClone, I gave them the day off from my calls to give them a chance to respond on their own. This way I can determine how valuable I really am as a customer or not? Will do it tomorrow morning because I received an email from them today requesting PROOF of my purchase for the...
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    Front right motor will not start

    Mortalis, Perhaps my comparison was off? At first I was thinking "you don't get it!" Although after reading thru it I realized that you do ;). Because my whole argument is based on PRINCIPLE. And yes, it woukd have been nice if Yuneec had called or emailed me regarding this before automatically...
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    Going to buy

    Don't buy it! You're going to have a tough time with their support staff. Good luck.
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    Front right motor will not start

    I had a similar issue with my Q500 and sent it in for repairs on the ONE motor and they sent me a whole DIFFERENT unit altogether. Despite the amount of money I spent on the modifications I made they're ignoring my concerns about getting back a TOTALLY DIFFERENT unit instead of my old unit. I...
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    Going out of my mind with support

    Called them thus morning and Brian answers and after a pause asks if he can put me on a brief hold, when I say ok the call hangs up. I remembered the name and the voice and I'm pretty certain it was the same Brian that hung up on me last week when I called. After he hung up I called right back...
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    Going out of my mind with support

    DroneClone, Yes I was aware of this. I was aware of their inability to work on these units before sending mine in. Tho PRIOR to sending it I called them to explain that I had the antennas on my Q500 and called to confirm before sending it out if they are still able to change just the one motor...
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    Going out of my mind with support

    My Q500 had burnt a motor andof sent it in for repairs and was sent what looks like a "new" Q500 instead. You might say I'm lucky to get a new one? Except prior to sending it in I had an extended range antenna setup that cost me over $500 on my unit that is not on this new unit. And YES, I am...