Hi everyone. I'm Rob from Tennessee, and I've had my q500 4k since January 2017. Just now found this while trying to improve my skills and solving some issues I had.
I recently figured this out but if your cgo3 camera is not set to cgo3 pro you need to do so and you van change the light balance with would help nicely with your video. There are multiple videos on youtube teaching you how to do so
Im a little late to this thread but if you lose connection to your camera while recording a video the video does not stop on the camera so you will end up with the full recording on your sd card