My Q500+ camera seems to stick also and I pull it loose, seems to be part of my pre-check list now. It is kind of aggravating sometimes. I also have a Phantom 3 Pro and 4....enjoy all three..stop at three or will wound up in divorce court...lol
I had no problem viewing the video...very nice....slow panning..I enjoyed it. I have a Q500+, a dji phantom 3 pro and a phantom 4 coming when they start delivering if I can meet the ups man to avoid a divorce.