Hello Fellow Yuneec Pilot!
Join our free Yuneec community and remove this annoying banner!
Sign up

Breeze Cam app iOS unable to login user

DoomMeister

Moderator/Tech Junkie
Staff member
Premium Pilot
Joined
Dec 25, 2017
Messages
2,782
Reaction score
1,112
Location
Florida’s Friendliest Hometown 🤗
See if you can sign into the Yuneec site on a web browser. If that works, try signing in on Breeze Cam with the same credentials before connecting to the Breeze.
 
Joined
Dec 27, 2018
Messages
2
Reaction score
0
Age
29
i have the same problem just bought my breeze yesterday and I can't log in with the app
 

DoomMeister

Moderator/Tech Junkie
Staff member
Premium Pilot
Joined
Dec 25, 2017
Messages
2,782
Reaction score
1,112
Location
Florida’s Friendliest Hometown 🤗
This has been a problem since right around Black Friday time frame. I logged out of Breeze Cam due to a post in another thread and could not log back in. Have been trying occasionally for a month now. So I scheduled a support call with Yuneec CS. I spoke with Sheldon and he said that the Server and link used with the Breeze Cam app is no longer functional. I already knew it was not necessary to have access to the app’s functions.

I look at the date on the OP of this thread and see it has been a problem longer than since Black Friday. There was no explanation of why the server was shut down, but many decisions at corporate headquarters are not passed on to the Customer Support personnel.

The good thing is you can fly your Breeze without logging in through the Breeze Cam app.
 
  • Like
Reactions: Ashman
Joined
Jan 18, 2019
Messages
1
Reaction score
0
Age
72
This has been a problem since right around Black Friday time frame. I logged out of Breeze Cam due to a post in another thread and could not log back in. Have been trying occasionally for a month now. So I scheduled a support call with Yuneec CS. I spoke with Sheldon and he said that the Server and link used with the Breeze Cam app is no longer functional. I already knew it was not necessary to have access to the app’s functions.

I look at the date on the OP of this thread and see it has been a problem longer than since Black Friday. There was no explanation of why the server was shut down, but many decisions at corporate headquarters are not passed on to the Customer Support personnel.

The good thing is you can fly your Breeze without logging in through the Breeze Cam app.

Does this mean that firmware updates are not possible now?

Thanks
 

DoomMeister

Moderator/Tech Junkie
Staff member
Premium Pilot
Joined
Dec 25, 2017
Messages
2,782
Reaction score
1,112
Location
Florida’s Friendliest Hometown 🤗
Firmware updates are possible, but beyond the present release for each region of the world, it is not likely. The same goes for both the iOS and Android versions of Breeze Cam.

For instance if you travel from the US to Europe with your Breeze and cell phone, when your phone connects with a cell tower there it will detect where you are and set your phone to European cellular and WiFi standards. Then when you connect to the Breeze it will probably do an OTA firmware update to the European version.
 
Joined
Mar 5, 2019
Messages
1
Reaction score
0
Age
52
What are we supposed to do for support? The instructions tell us to submit the telemetry files via the Breeze Cam app?!?
 

DoomMeister

Moderator/Tech Junkie
Staff member
Premium Pilot
Joined
Dec 25, 2017
Messages
2,782
Reaction score
1,112
Location
Florida’s Friendliest Hometown 🤗
What are we supposed to do for support? The instructions tell us to submit the telemetry files via the Breeze Cam app?!?
Use a full browser on your PC and go to the Yuneec website. You will find a link to register your Breeze. If you need Customer Support go to the Yuneec USA | Support site and select Speak to a Pro. If they need your telemetry files they will send you an email with instructions for retrieving them from Breeze Cam.
 

New Threads

Forum statistics

Threads
14,953
Messages
172,450
Members
17,705
Latest member
brownma