Camera gimbal works but wont move

[Skyhighmike6]

Hello, my camera wont move, as in tilt or pan and all the connectors are fine. Should I rese it to factory settings or what should I do to try to re-boot it? It also says failure to initiate camera, but again the camera gimbal works but wont move when I use the controllers. Thanks

 

[rdonson]

How did you check to make sure all the connections between the H and the camera are fine?

 

[Skyhighmike6]

How did you check to make sure all the connections between the H and the camera are fine?

I un-screwed the clip on the drone to check, and then for the camera I took off the shock dampeners and un-screwed the little box that holds the 6 connector points, then I screwed it all back together.

 

[CraigCam]

Did you see if all the brass tabs on the mount are in the sprung up position? Those can get stuck down and even break.