Give this a try, if this don't work then I would call CS
Turn Everything Off Bird and TX
Turn on the ST10+ but not the bird
After it initializes select Model. Select it at the bottom right of screen.
Touch and Hold the model. Menu appears. Touch & DELETE.
Now turn off ST10+
Turn on the Bird. After it is on, Tilt forward from the back end 45 degrees two times to enter Bind Mode. Back light will start flashing Orange.
Turn on ST10+ Select Flight Settings,at this time it will ask you to go to model select and create a new model. Once you have giving it a name click save and then Select Bind. Bind the Model and Bind the Camera
Tap Return Button at bottom of ST10+ a few times to get back to