The Geek Squad so far has not done any repair work for Yuneec. They would initiate a repair ticket and ship it to either KAV or United Radio for the actual repair. It was always faster to initiate the RMA from the Yuneec website and ship using the UPS label. We are not privy to who Yuneec is sending repair work to at this time. United Radio pulled out in late Spring this year after monetary issues with Yuneec. Then the same happened with KAV back in October. The best bet right now is to find a firmware that reduces the vibrations and placing new dampers in the gimbal mount.