My H lost telemetry pretty close to me then started flying by itself and crashed into a wall. Then camera screen froze as well right before I lost connectivity. I've had so many flights with no issues until this weird occurrence. Would I be able to send the H in to Yuneec? Would they replace the parts?
I am sure you can send it in, if they look at flight logs and see it's no fault of yours, they will most likely fix it free in warranty!
Please call tech support for assistance at 1-844-898-6332 / uscs@yuneec.com M-F 6am-5pm PST Sat. 8am-4:30pm PST -Team Yuneec
I know how you feel. Man its a sick feeling in your gut. I had the same problem. I tried to raise it up about 2 or 3 feet to have it sit stable in front of me for a few seconds - but as soon as I raised it up it started to drift away and I couldn't pull it back and it crash into the water. It just took off on its own. A few people saw it drift away and they video it - I tried to pull it back but to no avail. It went down 20 feet in the lagoon. I fished it out and got it home and cleaned it and put into into rice for a few days but its dead. I contacted Yuneec today and they gave me an RMA and its on its way for evaluation. I had no control when it was moving away...none whatsoever and couldn't pull it back. I felt so helpless and in complete shock when it hit the water...I think I almost cried. I hope and pray Yuneec helps gets this resolved. I worked with Marelyn from Yuneec and she was very helpful. I lost all control and couldn't for the life of me pull it back...it had a mind of its own.
Yea, man. No good. Wonder why the ground station froze up. I had it hovering in place then nothing..... **** happens though so now it's just a waiting game. Sorry about your H too. You'll get taken care of.
