Saga continues.....
Since replacement for my YUNQ4KPUS (which included 2 batteries and a case) was no longer available at any of the Best Buy stores or on line, Best Buy offered to exchange it for one without the aluminum case. It wasn't a matter of "not available now" but not available. period!! They were pretty nice about it and I was too anxious to get my hands on one so I agreed to exchange it for what they had. I can't remember the model number but the Customer Service assured me they were the same other than my replacement Q500 4K would not come with the aluminium case.I go to Best Buy, exchange one for the other and I get back home.
When I open the box, I discover I not only don't have a case, I also do not have a second battery. Considering the case is worth about $120 and a spare battery is another $100, I don't see how it is fair to donate $220 to Best Buy or Yuneec.
Back to Best Buy I go, and talk to them about the missing items. It didn't seem like an open box. It was pretty much sealed so there is no foul play I can see. They don't have another one to open and look to compare for the missing battery or to take it out of the box and hand it to me to make me whole. . We look on line, check to see what all is supposed to come in the box and determine that it only comes with ONE battery. It is a good thing, because I wouldn't want someone to accuse me of having taken the battery myself. I am relieved but I am still out $220 of goodies.
Manager gets involved and decides to make it right by ordering me a new battery free of charge. I accept it and go home.Somewhat happy until I realize I am also missing the AC Charger and the USB/Mini USB cable that charges the ST10+ AND I also do not have a Micro SD card. I have the adapter but no card!! It is not in the camera, it is not under the cover in the ST10+ . There is also no plastic tweezers that could come in handy to reach for the GUI cable as well as to place the Micro SD card in the chassis inside the battery compartment in the ST10+
That is when I decided enough was enough and got a full refund and came home empty handed.
That lasted about 2 hours. STILL wanting buy a Yuneec and not ready to take my frustrations on the company I decide to order ANOTHER one. That is going to be my third unit in less than two weeks.
Yuneec Q500 4K showed up today. You would think that would be the end. Right?
WRONG!!! Stay tuned for part 3.