No memory card

brianpk · Mar 28, 2020

I've just bought a SanDisk Extreme Pro microSDHC UHS-1 card to replace the supplied card.
But having formatted it in camera, it won't then take any photos, saying that there is no card.
An earlier thread lists this as a usable card in the C23.

Any ideas?

claudius62 · Mar 28, 2020

Have you formatted it in the camera C23 using the ST16s radio control menu.
Try..

brianpk · Mar 28, 2020

claudius62 said:
Have you formatted it in the camera C23 using the ST16s radio control menu.
Try..

Yes, that's what I did.

claudius62 · Mar 28, 2020

Is this card read and recognized in the computer?
If yes, surely the defective camera reader.
Does another card work?

brianpk · Mar 28, 2020

claudius62 said:
Is this card read and recognized in the computer?
If yes, surely the defective camera reader.
Does another card work?

The original card works fine. I haven't tried the new card in the computer.

Chad80 · Mar 28, 2020

brianpk said:
The original card works fine. I haven't tried the new card in the computer.

Try putting the card in your computer and see if it can read it. You could also try reformatting it but make sure it's exFAT/FAT32. Even though the camera should of done it, it doesn't hurt to double check.

brianpk · Mar 29, 2020

The SanDisk card is recognised by the computer okay and a third card, a Samsung, also works fine in the C23, as well as the supplied Panasonic card; but the SanDisk still isn't being recognised.

DoomMeister · Mar 29, 2020

brianpk said:
The SanDisk card is recognised by the computer okay and a third card, a Samsung, also works fine in the C23, as well as the supplied Panasonic card; but the SanDisk still isn't being recognised.

What formatting does properties report while it is in the computer?

Try formatting in exFAT in the computer and try that in the camera.

johnnyb57 · Mar 29, 2020

brianpk said:
The original card works fine. I haven't tried the new card in the computer.

I use the scandisk pro extreme 128g with no problems, and I do a slow format on my computer ?

brianpk · Mar 29, 2020

DoomMeister said:
What formatting does properties report while it is in the computer?

Try formatting in exFAT in the computer and try that in the camera.

I've now tried formatting FAT32 and Ex FAT and still the card isn't being acknowledged in the C23.

brianpk · Mar 29, 2020

johnnyb57 said:
I use the scandisk pro extreme 128g with no problems, and I do a slow format on my computer ?

I've now tried a slow format, still not being acknowledged by the C23.

johnnyb57 · Mar 29, 2020

brianpk said:
I've now tried a slow format, still not being acknowledged by the C23.

Have you tried it on another device ?

brianpk · Mar 29, 2020

johnnyb57 said:
Have you tried it on another device ?

I've just tried in a bodycam and it has worked okay. So it's only the C23 that doesn't like it.

WTFDproject · Mar 29, 2020

I notice the orginal post you identified the card type as SDHC instead of SDXC.
Can anyone speak to whether the difference has any significance when using in a C23?

This article seems to provide some related information, but unfortunately, "this is not my area":
"5 Mistakes to Avoid When Buying a MicroSD Card"

DoomMeister · Mar 29, 2020

I just looked it up:

SDHC- 4GB to 32GB

SDXC- 64GB and greater

I suspect this card is not lining up properly in the C23. I’m not sure if the advise to use contact cleaner on the card and inserting it into the C23 was taken or not. It should be tried.

Mechanic · Mar 29, 2020

HC is HIGH CAPICITY
and... XC is EXTENDED CAPACITY. Xc card will give Issues as it is not backwards compatible.
Basically the newer card will not backwards format to anything the c23 can read.

johnnyb57 · Mar 29, 2020

Mechanic said:
HC is HIGH CAPICITY
and... XC is EXTENDED CAPACITY. Xc card will give Issues as it is not backwards compatible.
Basically the newer card will not backwards format to anything the c23 can read.

Mechanic · Mar 29, 2020

Can I watch you try to insert this adapter into the camera....

brianpk · Mar 29, 2020

DoomMeister said:
I just looked it up:

SDHC- 4GB to 32GB

SDXC- 64GB and greater

I suspect this card is not lining up properly in the C23. I’m not sure if the advise to use contact cleaner on the card and inserting it into the C23 was taken or not. It should be tried.

I haven't cleaned the card, but it's straight out of the packet and works in a different camera. But then two other cards work fine in the C23- very confusing.