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X2 ACPLUS charger - external temperature warning

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Oct 15, 2018
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I just got a new charger and I was trying to use the battery meter function with the Yuneec Typhoon Plus batteries. No matter which port I use, I keep getting this error message: 'EXT. TEMP. TOO.HI'. Not sure why that is happening, as these batteries aren't warm in any way. Any way to solve this problem?
 
See if you can turn off the external temp function of the charger. It would take having the external 3 wire probe to measure it anyway. It is probably a faulty charger and needs to be replaced.

I had a similar problem with an internal temp sensor that went bad the first time I discharged a battery on it. I suspect it is actually a problem at the inputs to the “computer” that controls the charger.
 
So I contacted Hitec and at first they did not believe me, so I shot a video of the problem and they still won't admit that the charger is faulty. They want me to send it to them but I'm tempted to return it to the ebay seller. Talk about a frustrating situation.
 
Probably easier to get satisfaction from the eBay seller. The manufacturer always thinks it’s the customer doing something wrong and their shoddy manufacturing process never has failures in the field.
 
Any way you go requires the charger be sent somewhere. Hitec is well noted for excellent warranty service and they can’t fix something they don’t have. They won’t send you another and let you keep the one you have.

Once Hitec has your charger they will completely check out the unit and repair it or send you another one. Of all the companies selling products to serve the RC hobby Hitec is one of 6 high quality manufacturers that have been in business the longest, and they have been in business decades longer than any multirotor manufacturer. 4 of the other 5 make quality radio systems, with the 5th making in flight telemetry systems and an autopilot. They have not remained in business by making defective products or mistreating their customers. In fact, they have been the industry leaders that everyone else has copied product designs from.
 
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@PatR has been at this game a lot longer than myself and if he trusts Hitec then I would say give them the opportunity to repair/replace the unit. Even the best have a bad egg make it to the end User at times.

I based my earlier response on the reaction after you sent them a video of the problem, and my own experience with a Hitec clone. I opened mine and looked at the workmanship before returning it to Amazon. I was not impressed! I have 20 years in the manufacturing of printed circuit board manufacturing and can spot process faults in component mounting and soldering in a heartbeat. Then a look under a binocular magnifier allows you to see micro solder balls that can short out leads on SMT chips or find cold solder joints where solder paste was insufficiently applied.

So give Hitec a chance to fix the problem and report back at the conclusion.
 
Unfortunately the highly competitive Chinese manufacturing sector has caused many businesses to adopt their processes to remain in business. Skilled labor is replaced with unskilled but less expensive labor, reducing the quality of all products manufactured in the region. Component quality levels impact things further, all in the name of building lower priced products.

At this stage of the game “best” does not have the definition it used to have so we have to place more dependence on customer service, where performance is more easily defined.

There’s an old hoke about 3 doctors standing around an appendectomy patient in an operating room. Changing a few words and the punch line to make it socially correct one doctor says he can remove that appendix for $6000.00. The next says he can do it for $3000.00. The last says he can do it for $500.00. The first two walk away, the third operates, the appendix is removed, but the patient dies. Moral of the story; quality has a price.
 
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The third doctor is employed by the government who gets his paycheck and benefits no matter what the out come is.
Hmmm, sounds like socialism.
 
Or... the third doctor has recently completed his internship and is eager to start his own practice. Because he lacks the experience of the other two he does not understand the costs of running a successful business while generating a profit. During the course of the operation he realizes it is taking too long and reducing his profit. Therefore he takes short cuts to reduce time, reducing survivability.

Something of that nature occurred with JR radios about a year ago. In the quest for ever increasing profit margins the company was leveraged to move manufacturing to new and cheaper “foreign” suppliers. In decreasing manufacturing costs quality suffered, to the point the parent brand name announced it could no longer assure the quality levels it once provided.

A combination of market forces impact product quality. Consumers gravitate to the lowest prices, causing manufacturers to reduce selling prices which in turn reduces margin. As there’s always someone that will undercut selling prices further other manufacturers need to find a way to reduce their prices in order to continue selling product. There comes a point sacrifices have to be made, either in margin or quality, for older manufacturers to remain in business.

Labor costs are usually the first impacted, with wage cuts or wage freezes. Experienced workers become unhappy and leave through attrition or lay offs, to be replaced by inexperienced cheaper labor. Component costs follow and the only way to reduce components costs is through high quantity purchases or obtaining lower quality, lower priced components. Sales projections establish the number of units to be manufactured, which in turn determines how many components will be needed. If that number is relatively low it limits the number of components ordered, reducing quantity discounts. So cheaper, lower quality components are obtained.

The competition process is also significantly impacted when many of the products manufactured are made in a country where the government subsidizes at levels that allow the businesses to operate at a loss while showing a false profit from government provided funding. Their economy has the appearance of growing at a much greater rate than other economies but the truth is that growth is mostly government subsidization debt. Manufacturers in other countries that are not being subsidized cannot compete and turn a profit so in order to survive they relocate their manufacturing facilities, and jobs, to the country where the government is subsidizing “private” manufacturing. Therein lies the foundation for trade wars, tariffs, and embargoes.

Subsidize long enough and competing businesses outside the county eventually close their doors, eliminating jobs and incomes, leaving the one country as the only place left with the facilities to continue providing products. It’s also one of the reasons illegal immigration is not prevented here. Illegal immigration is another form of “outsourcing” to obtain cheap labor but instead of moving companies to their locations the labor comes to you. A constant source of cheap labor inhibits wage growth with the legal population, which maintains higher profit margins for the employers of illegal labor. As big business controls “free” governments there’s no impetus to control illegal immigration.
 
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To add, Most Americans want a reliable and exceptional product but are unwilling to pay for it.
So they decide purchasing the cheaper product will suffice, then complain it's crap!?
In the long run we actually spend more money for the cheaper item, since they have to be replace more often.
 
To add, Most Americans want a reliable and exceptional product but are unwilling to pay for it.
So they decide purchasing the cheaper product will suffice, then complain it's crap![emoji46]
In the long run we actually spend more money for the cheaper item, since they have to be replace more often.

That was a very reasonable synopsis[emoji106]
 

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