Welcome to YuneecPilots.com!

Sign up and join the fastest growing Yuneec drone community.

1st flight not to successfull

Discussion in 'Q500 4K Help' started by Stuart Mortimer, Sep 13, 2016.

  1. Stuart Mortimer

    Joined:
    Sep 11, 2016
    Messages:
    24
    Likes Received:
    0
    So I got it yesterday, I read all that I could find, calibrated the compass checked and double checked everything. I took it out to a 10 acre field and then disaster, I'd been flying it for all of 2mins when it started to toilet bowl violently, I was only 5 meters up so I tried to regain control but it crashed and broke a prop. I plugged it in to gui and couldn't find any faults. Anyone have any ideas please? Very pissed off from UK haha
     
  2. NRRTRAINS

    Joined:
    Dec 28, 2015
    Messages:
    333
    Likes Received:
    102
    Location:
    STATEN ISLAND NEW YORK
    hi
    what mode were you in , if in safe and closer then 26' the Q will do weird things , the toilet bowl usually happens when you descend straight down and get into your prop wash . how many sat's did you have .
     
  3. Stuart Mortimer

    Joined:
    Sep 11, 2016
    Messages:
    24
    Likes Received:
    0
    I was in angle mode, I had 15 sats on drone and same on receiver, I was exactly 30 feet away and the highest I got was 7 mtrs and it started straight away, first it wouldn't yaw properly then it started to toilet bowl.
     
  4. NRRTRAINS

    Joined:
    Dec 28, 2015
    Messages:
    333
    Likes Received:
    102
    Location:
    STATEN ISLAND NEW YORK
    call Yuneec CS and explain your crash and don't take pilot era as an answer , it's brand new this should not happen , if the first person you speak get's you no where ask to speak to a supervisor if you don't like his answer demand to speak to the person in charge , the only other thing i can say is keep you cool .
    Yuneec should give you a new Q at no cost to you .
     
  5. Stuart Mortimer

    Joined:
    Sep 11, 2016
    Messages:
    24
    Likes Received:
    0
    Thanks for your advice, I connected to gui recalibrated compass and everything and took it out and all seemed fine I just need to buy some spare propellers. I was thinking that about an hour after it crashed there was a thunderstorm, maybe got a bit of interference. Thanks again
     
  6. NRRTRAINS

    Joined:
    Dec 28, 2015
    Messages:
    333
    Likes Received:
    102
    Location:
    STATEN ISLAND NEW YORK
    great that your Q is flying the way it should , to be on the safe side send an email to Yuneec just to make them aware of the problem you had and they will have a record on file ,won't hurt to send the email if you had a micro SD card copy the file and send that along with the email .
    fly safe
     
  7. Stuart Mortimer

    Joined:
    Sep 11, 2016
    Messages:
    24
    Likes Received:
    0
    I think I'll do that, unfortunately I didn't have an SD card in the transmitter, just have the drone camera footage but I might send that. Thank you.
     
  8. NRRTRAINS

    Joined:
    Dec 28, 2015
    Messages:
    333
    Likes Received:
    102
    Location:
    STATEN ISLAND NEW YORK
    great , put a sd card in the TX even a 16 GB card will never get full for a long time it's great insurance for a fly away or to read your telemetry files and also low rez video files .