Back in Florida yesterday after a month up north on Long Island. Finally put the bird in the air. (nervously) Did about 10+ on each of 2 batteries. Totally awesome. Very slow paced( and pleasurable ) after flying a Syma x5c-1 for a month. After the flights I called Yuneec in Cali. to see about getting a sunshade and neckstrap that were omitted from my box. No questions asked. Took my name and address and they will be in the mail tomorrow. That's customer service! "Life is Good!"