Recent content by ArcticFrost

Hi Steve, it's been a while! I hope all is good! After 5 months of back and forth with Yuneec on my brand new H3, it came up with nothing. They completely ignored my emails, and I had my H3 at the Yuneec authorized repair facility for almost 3 months. I decided to go there to get it back last...

Thank you so much! I just sent Yuneec an email telling them that I will retrieve my un-repair drone after 70days of zero progress. I let them know that I will file a complain with the Office of the Attorney General after I retrieve my drone.

Hi Steve, does Yuneec controller ST16 record flight data such as the total lifetime flying time of the drone? (DJI does have it) My first Yuneec drone was the H3 that I bought, but unfortunately I have not had a chance to fly it off the ground for even a second, so I don't know whether or not it...

I can't find Advanced Technology Labs. I can only find Yuneec USA or Yuneec Skins on BBB website.

Yes, they want me to pay for the replacement of the camera. Of course they blamed that because of my "incorrect use" of the drone which caused the damaged of the camera lens. How could I "incorrect use" of a drone that I could not even fly it once! I'm looking into filing a complain with Better...

Forgot to mention, they said that I have to pay for the replacement camera, but if they are lucky to find one. Because right now, quote: "unfortunately, there is not any camera in the US inventory." It likes I bought a 2021 Toyota Tundra, and May 2022 I can't find the catalytic converter! (Just...

After dropping my H3 off for repair for a full week, I called the Service Center and the guy there told me they found the issue and I will hear from the bosses; they will call me! I've been waiting for too long to hopefully being able to flight my brand-new drone for the first time; so instead...

It's absolutely ludicrous! I hope they do! Thanks for feeling my pain.

It's in Riverside.

I drove 1hr15' each way to drop off my H3 for repair. I was glad that I did the driving, otherwise I am not sure if i shipped it, it would make it there and if anyone at the warehouse knows what was going on! Obviously, no one knew anything about my claim, with me in person, it took me a while...

Hi DoomMeister, After Yuneec rejected my claim, I challenged them and finally they got back to me and apologized for wrongfully rejected my claim. They referred me to 2 persons; Robin (his email alias @yuneec.com) and Bennett (his email alias @advancedtechnologylabs.com). I reached out to both...

I was diverted to a person named Robin to process my claim. Whatever he requested I timely provided them to him. I emailed to follow up if I didn't hear back from him. He gave me excuse after excuse (i.e. my email went to his "junk" folder, he was out of town for a business trip, and so on...

Hi Steve! Believe it or not, my warranty claim hasn't moved an inch! After I contacted the 2 persons that Yuneec asked me to contact for the claim, no one replied me for more than a week and continue to reach out to them. Finally 1 person replied back to me saying my email went to his junk...

After a month long battled with Yuneec for a warranty claim for my brand new Typhoon H3, they finally accepted my warranty claim. However, it's been 12 days, nothing has moved!

Hi Steve, I tried to look for it, clicked on every alert, but I could not find it. Sorry, I am trying to familiarize with this forum!