Recent content by sandycreekaviation

Good news. I got my refund. Someone finally answered the phone again. She double checked my canceled order and emailed accounting. Not 30mins later I had my money. Pretty unreal how bad that ball was dropped, but at least I can rest easier now that it’s over. Now to decide if I still want to...

My funds are tied up because I can’t charge more to my credit until either I get my refund or PayPal removes the charge from my card.

I may have to look into a new credit card then. PayPal takes unto 60 days to finalize an investigation.

I paid using PayPal credit and they’ve already been notified. The shitty part is until I get a refund or the dispute is completed my funds are held up so I can’t even purchase elsewhere.

So an update on my situation... After canceling my order last Thursday, I was told it would take a couple days for accounting to refund me my money. Ok, it was Thursday, figured they wouldn’t do it that Friday. I’d give them the weekend, hopefully have my refund Tuesday. It’s now been a week and...

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I’ll be talking to my wife about this tonight [emoji41]

I just canceled the order. Once my money’s refunded I’ll order from a dealer. Live and learn.

Amazingly enough, someone answered the phone just now. I guess the issue is “some of the items in the bundle are on back order” (probably the lume cubes I’ll never use) so they can’t ship until the back ordered items arrive. But the lady had no clue as to when the back ordered items would be...

Corrrect. Maybe I’m just having bad luck lol.

I have. Any time I click the link it opens a new page and tells me an agent isn’t available to help at this time.

No promises were made by the company. Their site indicated that the item was in stock. Other bundles such as the cgoet showed that they were out of stock and couldn’t add them to cart. I wouldn’t mind as much if I could get in contact with someone about it. I figured it be like any other...

I just checked mine and I do not have a tracking number. I don’t mind keeping in contact. I’ll let you know if I hear anything as well.

Hopefully you don’t run into the same issues

So I ordered my h520 bundle from yuneec US on July 17th. They processed my payment after a few days. Now two weeks after ordering, my order is still “pending fulfillment” on their site and I can’t reach anyone to find out about a time frame in which they’ll ship. I’ve called, emailed, and opened...