E90 H.265 not playing

aedronix · May 15, 2020

Hi,

Today I went out to try making some video's with my E90. I choose the H.265 because of the better compression. At home, I wanted to play the videos, but none of the players can play the files. I tried "films&TV", windowd media player, VLC and Leawo Blue Ray player (which should be a good one).

They open the files, but only an extreme jiggerish video come out.

Using a new Samsung Pro Plus 64 GB SD card. So that should not be the problem.

Any of you already had that problem?

Thanks for your help!

Murray Martz · May 15, 2020

aedronix said:
Hi,

Today I went out to try making some video's with my E90. I choose the H.265 because of the better compression. At home, I wanted to play the videos, but none of the players can play the files. I tried "films&TV", windowd media player, VLC and Leawo Blue Ray player (which should be a good one).

They open the files, but only an extreme jiggerish video come out.

Using a new Samsung Pro Plus 64 GB SD card. So that should not be the problem.

Any of you already had that problem?

Thanks for your help!

A lot of the time if the video has artifacting or looks like jiggerish as you said, it is most likely your system can not handle the playback, especially if you shot in 4K. Try shooting in a low resolution to see if the video is viewable. If it is you know that your system is the problem.

aedronix · May 16, 2020

Murray Martz said:
A lot of the time if the video has artifacting or looks like jiggerish as you said, it is most likely your system can not handle the playback, especially if you shot in 4K. Try shooting in a low resolution to see if the video is viewable. If it is you know that your system is the problem.

Thanks. I tried it on a MS Surface Pro 4 with an Intel HD Iris 540 graphics card (Intel core i7, 16 gb RAM) if that helps.

UPDATE: seems that the graphics card performs VERY POORLY... :-(

Murray Martz · May 16, 2020

aedronix said:
Thanks. I tried it on a MS Surface Pro 4 with an Intel HD Iris 540 graphics card (Intel core i7, 16 gb RAM) if that helps.

UPDATE: seems that the graphics card performs VERY POORLY... :-(

That is always going to be a problem with tech. You either have a bottle neck with the CPU or the graphics card.

Have you done a recording at a lower resolution yet?

aedronix · May 17, 2020

Murray Martz said:
That is always going to be a problem with tech. You either have a bottle neck with the CPU or the graphics card.

Have you done a recording at a lower resolution yet?

h.264 at 60fps and 4K is OK. it seems to be the H.265 compression...

DoomMeister · May 17, 2020

aedronix said:
h.264 at 60fps and 4K is OK. it seems to be the H.265 compression...

You may need a codec installed for the h.265 to get proper playback.

edit: links with more info

Iris Graphics 540 - Intel - WikiChip

Iris Graphics 540 is an integrated graphics processor introduced by Intel in 2015 for their mainstream mobile Skylake-based microprocessors. This GPU is Skylake's high-end tier GPU incorporating 48 execution units. The 540 GPU is found in mid-range and high-end performance mobile (Skylake U)...

en.wikichip.org

From what the charts on the wiki show, the Iris 540 GPU should have hardware encode/decode of h.265 and may just need the free codec installed.

aedronix · May 21, 2020

DoomMeister said:
You may need a codec installed for the h.265 to get proper playback.

edit: links with more info

Iris Graphics 540 - Intel - WikiChip

Iris Graphics 540 is an integrated graphics processor introduced by Intel in 2015 for their mainstream mobile Skylake-based microprocessors. This GPU is Skylake's high-end tier GPU incorporating 48 execution units. The 540 GPU is found in mid-range and high-end performance mobile (Skylake U)...

en.wikichip.org

From what the charts on the wiki show, the Iris 540 GPU should have hardware encode/decode of h.265 and may just need the free codec installed.

sorry, was already installed, so it didn't solve the problem. I'll retry a new set of videos soon.

aedronix · Sep 18, 2020

I tried a new microSD card Sandisk extreme plus 64 gb, but i doesn't resolve the problem. Also tried on a dedicated computer for 3D mappings and photogrammetry, so with an good processor, SSD and graphic card, but also over there the problem persists... both microSD cards should be perfectly fine...

Also tried, the player from WIN10, pot player, VLC, adobe première ... none work...

any other ideas?

aedronix · Sep 21, 2020

problem "solved"... This is the answer from Yuneec:

"Hallo!

Leider funktioniert dieses Format zurzeit nicht. Wir arbeiten daran, können aber zurzeit nicht sagen, ob und wann wir hier eine Lösung finden.

Vielen Dank!

Mit freundlichen Grüßen,

Ihr Yuneec Service Team"

NOT amused at all!!!

DoomMeister · Sep 21, 2020

Translation to English:
Hello!

Unfortunately, this format does not currently work. We are working on it, but cannot say at the moment if and when we will find a solution.

Thank you so much!

Best regards,

Your Yuneec Service Team "

So you can select it, but it doesn’t work?

Ain‘t that just the cat’s meow!