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Email Replys About Firmware

Discussion in 'Typhoon H Discussion' started by Forrestt, Jul 12, 2016.

  1. Forrestt

    May 30, 2016
    Likes Received:
    North Carolina
    The first one is from Germany, second is from Asia.

    Dear Mr Forrest,

    thank you for your email.

    We are sorry but we don´t have official informations when the updates will come, as fare as we can say that we have updates here but they need to tested complete befor let them free for our customers.

    Until now , if you have any problems with the camera , the default product needs to be in a official workshop from Yuneec.

    Mit freundlichen Grüßen / Best Regards

    Ihr / Your Yuneec Service Team

    Yuneec Europe GmbH
    Nikolaus-Otto-Strasse 4
    24568 Kaltenkirchen

    Tel.: +49 (0)4191 932620
    Fax: +49 (0)4191 88407
    Email: eucs@yuneec.com
    Website: Yuneec - Electric Aviation

    Hi Forrest,

    I have forwarded this onto Yuneec, they say that there will be updates available on line soon.

    They have also said that they will pass this onto the US team.


    Joanne Katsos

    Admin and Logistics Officer


    LRM Technologies Pty Ltd

    22B Trade Park Drive, Tullamarine VIC 3043

    Tel: +61 3 9338 1655 | Email: Joanne.Katsos@lrm.technology
    DroneClone likes this.
  2. BobW55

    BobW55 Moderator
    Staff Member

    May 10, 2016
    Likes Received:
    Melvin Michigan, In the thumb
    Would be nice if they would just say something about the issues they are trying to address.
    From reading some of the post, I am wondering if there are 2 different lenses they used on the camera's, Field Of View seems different on some of the videos I have seen.
    Other than the camera I am very happy. Fly's nice, I can work around the low RTH height.
    Need some better documentation on the wizard and it's features.

    Bottom line I think they need to talk. Give us a list of what they are working on, or what is a priority to Yuneec. I do not expect overnight solutions. But going on 3 months and nothing, is not a way to treat your customers. It would speak volumes to your customers if you are up front about things and it would scare the hell out of your competition.
    DroneClone, Forrestt and OnTheRopes like this.