For those of you NOT in the know, eBay's refund policy is VERY lenient (maybe too lenient in many cases) w/the customer is always right attitude, no matter WHAT the seller says or how much the seller resists.. Just be sure to make some sense of whatever it is you are complaining about & be prepared to invest a little time on the back end w/ proper return shipping & subsequent refund...
Of course, if you don't know your tush from a toilet seat &/or are unable to hit your tush w/either hand, then leave well enough alone, move on & pay retail..!!! LOL!...