- Joined
- Aug 7, 2018
- Messages
- 85
- Reaction score
- 22
Well, this blows big old chunks.
I purchased the Yuneec DY5 charger last August. It worked fine up until today. Now, as you face the unit, the charging port on your right side is completely dead. Because I bought it through Amazon from Yuneec, I initiated a return request, mainly because on both the Amazon product page and the documentation (I still have the original box and packing slip) there is no warranty information to be found.
Welp, about 20 minutes after I did the return request, I got an email from Yuneec telling me my return request has been closed out due to "Expiration of returns period."
I have an appointment to speak with customer service tomorrow at 1100 my time. I'm not expecting miracles.
I purchased the Yuneec DY5 charger last August. It worked fine up until today. Now, as you face the unit, the charging port on your right side is completely dead. Because I bought it through Amazon from Yuneec, I initiated a return request, mainly because on both the Amazon product page and the documentation (I still have the original box and packing slip) there is no warranty information to be found.
Welp, about 20 minutes after I did the return request, I got an email from Yuneec telling me my return request has been closed out due to "Expiration of returns period."
I have an appointment to speak with customer service tomorrow at 1100 my time. I'm not expecting miracles.