Stalled, lost satellites

agrafton · Sep 1, 2016

The other day I took my Q500 4K out after many flights with no problems. Turned everything on in sequence but for some reason it could not findany satellites' however the camera did come on showing the ground view but the pitch angle switch did not work. After going through everything I knew I moved to another location and had same results at first but after about 2 or 3 minutes I did get 18 satellites and a ready to go so I took off
climbing to about 30 feet then it stalled and just sat there with all the satellites disappearing. I had no control on the angle mode so I switched to home mode and it landed itself. Anyone have any thoughts or ideas.
Thanks Alan

Steve Carr · Sep 1, 2016

agrafton said:
The other day I took my Q500 4K out after many flights with no problems. Turned everything on in sequence but for some reason it could not findany satellites' however the camera did come on showing the ground view but the pitch angle switch did not work. After going through everything I knew I moved to another location and had same results at first but after about 2 or 3 minutes I did get 18 satellites and a ready to go so I took off
climbing to about 30 feet then it stalled and just sat there with all the satellites disappearing. I had no control on the angle mode so I switched to home mode and it landed itself. Anyone have any thoughts or ideas.
Thanks Alan

First thing to do.........connect the Q500 to your computer and the GUI and let it run the diagnostics. Leave it connected for at least 15 min to see if you get any errors.
It certainly sounds like the GPS module may have a problem.

agrafton · Sep 1, 2016

Thank you will try, report back later today or tomorrow

Greg Sanders · Sep 8, 2016

agrafton said:
The other day I took my Q500 4K out after many flights with no problems. Turned everything on in sequence but for some reason it could not findany satellites' however the camera did come on showing the ground view but the pitch angle switch did not work. After going through everything I knew I moved to another location and had same results at first but after about 2 or 3 minutes I did get 18 satellites and a ready to go so I took off
climbing to about 30 feet then it stalled and just sat there with all the satellites disappearing. I had no control on the angle mode so I switched to home mode and it landed itself. Anyone have any thoughts or ideas.
Thanks Alan

If it happens again, you can override the GPS by disabling it. Never tried to disable it in flight as you need to hold one of the joysticks right to set to disabled mode.

To disable you need to go to the setting icon (bottom right of the video frame) set GPS to OFF. Then you need to hold joystick 2 (right joystick) all the way to the right while flipping the flight mode switch from smart to home four times within three seconds, then release joystick 2. Drone centre LED will flash purple when in GPS disabled mode.

Disclaimer: disabling GPS is not recommended as it bypasses the programmed No-Fly zones. Also, once GPS is disabled, smart mode and home mode will not function.

agrafton · Sep 10, 2016

Warranty Up at Yuneec, I live east cost and cost me a "million" dollars to send west coast so I've read good reviews about Carolina Dronz and that's where it is at.
Thanks,Alan

JBourne210 · Sep 15, 2016

I wasn't aware we could disable a Q500 in flight? I know you can in an H, but? I've never tried it, just read you couldn't. Something else for me to have look at! lol