bgill14
Brand Ambassador & Product testing
@DoomMeister i apology to , actually im a very good pilot and very cautions but we all know these things happen. Also @AH-1G you are right bud about gettng in over my head . I should for sure have a back up plan as in a backup drone. Well junk happens and here i am . ive been cordial ive just expressed some frustration but nothing disrespectful. Ok back to the fatal voyage. was sunday the 14th . it was dark late. i was in the parking lot of thre first bapist church just getting use to some of the features in a well lit area. I was up around 100 or so ft getting shots of the cross . maybe 400 or so ft out . the battery was under half and contoller bat was above 80. Which i was really seeing what kind of alerts i would get . Just basiclly getting the ends and out on what i could do when i was on a property. Few minutes later i had a lose of connection and it was just a few seconds. Nothing to get worried about . Then it all hit the fan when the drone took off straight up . Then i noticed it was in auto come home mode. So i was still ok with the height because i was set at 200 ft come home because of the terrain i was flying over earlier. So when the mantis reaached the rth height it started drifting as it cleared the church it was going away from me. so i tried to over ride the rth and by now it was a good distance away . Still at 200 plus ft up and maybe now 800 plus ft away as i had no control but i had camera still rolling. . but while getting back in the car and getting around to it . it was gone out of site. I honestly think its in a tree but there some monster oak trees here . What would be great if i could just get a altitude of the bird so i would know that for sure. So next day mon 15th was the first day to contact support and sent logs from my phone storage. They didnt even ask for them i just sent them . Never heard back or got a call back til i got the last email about my files being at hq. i have called and emailed daily every day sense. i have a lg stylo 4 with android 8.0 oreo. its a new model phone . big 6in screen and great for the drone telemetry . the files i located myself and sent them myself . The cs rep only told me to keep looking and thats the last i talked to him. his email said 24 hrs . Nope!! then friday they just up and closed my case and havent even talked to me . That made it all worse. So here i am and sorry if im making yalls life miserable haha i just feel so helpless and they are not showing any empathy . no call backs or emails for a week is not professional at all. Sorry for my horrible typing i have a cut hand and its making it alot worse . not really affecting me that much but its a good excuse . lol
i bought the drone at the best buy in flowood ms on the 12th friday . took back a mavic bc my laptop went out so i had to split the cost up. UGH lol wanted the typhon but it was soldout so i was talked into the mantis q and it was kinda a impulse bc i didnt know much about it . thats my story