Earlier this week I posted about an issue I had connecting my drone to the GUI. I drove out to the Yuneec warehouse because I had to provide Yuneec with my vehicle ID so they could provide me with NFZ (No Fly Zone) update. This probably goes without saying, but I'm a moron!! Turns out I was plugging my micro USB cable into the real sense port NOT the port for the drone. They updated the NFZ, replaced a broken internal cooling fan which, to my knowledge didn't even know was broken. FAST FORWARD 2 DAY LATER.. I was out flying my drone in my back yard which is on a golf course with a pond. I was flying like I normally do, had no errors, but as I was increasing altitude half way over the pond to go over neighbors condos I saw all LED's go out and watched the drone drop into the pond. I searched the pond where I thought it might have landed but couldn't find it. I drove out to Yuneec again with my ST-16 and carrying case but no drone. I explained what happened and handed my ST-16 over to the receptionist, who by the way is a sweet girl, and I just said I'm going to Starbucks while you look over the data. When I came back 30 min later she said, I HAVE GOOD NEWS, WE'RE GOING TO REPLACE YOUR DRONE!! I walked out with a new drone the same day. They also gave me a replacement battery and new propellers. The only things I'm out of pocket for is my MicroSD and 1 (the middle) Polar Pro filter. Sorry, I know that seems like a novel, but I believe in giving credit where credit is due. Yuneec surpassed all my expectations. I'm not saying everyone will have the same experience, just posting mine.
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