and if it is the magnet?
If you happen to have a damaged camera with the same magnet, you could try swapping it. CGo3, C23, E90, etc. use the same pitch magnet. Sometimes just swapping the magnet works. Otherwise, you could send it to John Mitchell.
Yuneec CGO3-Plus Camera Repair Estimate Service
CGO3+ Camera Repair Estimate Service. - Shipping Instructions (see Photos): Find a Box Approximately: 8" x 6" x 5". Only Ship your Camera and Camera Cover/Lock, Including All Broken and/or Detached Pieces of Camera. Do Not Include Memory Cards, Cables, Lens Filters or Accessories they will not...yuneecskins.com
What happened was that I turned it on while it had the gimbal protective cap on.
It would be surprising if the gimbal cap incident caused the problem. But anything is possible.
Hello Yuneec Family,and if it is the magnet?
If you happen to have a damaged camera with the same magnet, you could try swapping it. CGo3, C23, E90, etc. use the same pitch magnet. Sometimes just swapping the magnet works. Otherwise, you could send it to John Mitchell.
Yuneec CGO3-Plus Camera Repair Estimate Service
CGO3+ Camera Repair Estimate Service. - Shipping Instructions (see Photos): Find a Box Approximately: 8" x 6" x 5". Only Ship your Camera and Camera Cover/Lock, Including All Broken and/or Detached Pieces of Camera. Do Not Include Memory Cards, Cables, Lens Filters or Accessories they will not...yuneecskins.com
What happened was that I turned it on while it had the gimbal protective cap on.
It would be surprising if the gimbal cap incident caused the problem. But anything is possible.
I am giving an update of my gimbal. After a couple of attempts to fix the erratic behavior, I decided to send the camera with the preapid USPS label that John Mitchell from Yuneec Skins had provided on April 15, paid the $25 repair estimate service, but I haven't heard back from him.
I have called a few times and no answer, and sent numerous emails and no reply, neither. I have also tracked the USPS package and it shows that it was indeed received on April 20. 2023. As of today, June 12, 2023 I haven't heard anything neither from him or their support. Is he still operating his business?
I don't know what else to do?