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H520 E10t codecs

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Hello everyone!! Just getting familiar with h520 with e10t thermal camera and I have a question. I done some test recordings with normal camera and then switched to thermal. I removed my mini sd card and put in my laptop for review. However, it wont play the thermal video. I get an error about codecs. I can play the normal camera view. Any one have any suggestions. thanks..
 

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What is the file extension on the thermal files? You can then do a search on the internet for a player compatible with that extension, which should already contain the proper codec.
 
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They are all mp4 format. but for some reason only the thermals give the error. Which is weird considering they are both the same format.
 

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Can you upload one of them to the "Gallery" section of the forum, and post a link to it in this thread? You can also upload it to someplace like YouTube, and post a link.
 

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It will not let you upload directely to the thread. You have to upload to the "Media" section and then embed a link. I'm not real familiar with the process, but it is something like this:

Media.jpg
 
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You might want to try another software. I experienced similar issues with several programs. Espacially the new Windows 10 program (Media Player replacement) is complete junk. I had the best result using VLC Media Player. It is even able to recover broken videos from time to time.
 
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So, I just found out all the ones that would not play are normal camera not thermal. vlc player played all of them. I cant find the thermal video I recorded. I assumed the ones I couldnt play where thermal ones but not the case. In my sd folder are a bunch of sub folders with nothing in them except the few normal camera ones. So i am not sure what happened.
 

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So, I just found out all the ones that would not play are normal camera not thermal. vlc player played all of them. I cant find the thermal video I recorded. I assumed the ones I couldnt play where thermal ones but not the case. In my sd folder are a bunch of sub folders with nothing in them except the few normal camera ones. So i am not sure what happened.
That answers my question above. Each video file has 2 video tracks. You can extract the thermal video track using a simple tool. See this thread:
 
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So the thermal is a dual track MP4
Various video editing programs can see them and seperate them. I personally use LumaFusion app for the iPad.
but for quick playback use VLC media player
Go to the video tab and choose stream I think and choose the 1 or 2 stream to see RGB or thermal.
 
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