I purchased my Q500 4k from Frys Electronics. I paid for a unopened/new product, when I got home and opened the shipping container, parts were missing and the 16 gig SD card was swapped for a 128 meg (It may have been the first Micro SD card on the market). I returned to Frys, not for a refund but to exchange it for a non-opened box with all accessories. Return Manager confirmed the box was re-taped with a clear tape covering the vendors labeled tape, approved the exchange but the sales person rejected the exchange, she said it wasn’t opened when she sold it to me! Store manager agreed with the sales rep. Thank god Yuneec stepped in an shipped the missing and swapped-out parts. Frys had a Black Friday sale and the Hobby shop I normally punches could not compete with their pricing. My bad, If and when I get over this and maybe go back to Fry’s Electronics (More than likely never but never use never - right) never will I trust a Fry’s Electronics sales person –
Advice – support your local hobby shop, their just neighbors trying to make a living too! They might be a $100 more than Amazon but more than likely they will do their best to try and match or get close to matching the lower pricing and supply you with great FREE advice
Just my thoughts