Finally spoke to someone at Yuneec USA. Apparently, they still haven't started on my unit. I sent it to them on June 5th and they received it on June 7th. I called them on June 16th and they told me it was on the technicians rack as the next unit to be done. I called again several weeks later and they told me they were having issue with the camera. Then I called again mid July and they told me they just got a shipment of cameras in and mine will be shipping out and I will receive an email with the bill in the next day or so. Well, here we are August 4th, and now they tell me they are going to start on it on Monday. I have owned this unit for just at a year, out of the 12 months, Yuneec has had it for 2 of those months. Frustration does even begin to describe what I am feeling about this whole process. I certainly hope my upgrade is free and they better extend the warranty for an additional year!