Vertical black lines in image highlights

RiverRunner · Jun 25, 2016

Has anyone else seen this before?

DroneClone · Jun 25, 2016

Not I

OnTheRopes · Jun 25, 2016

Have you processed the image in any way?

Rattler · Jun 25, 2016

I Have not seen that but I have seen some with other line problems. It could be due to your SD card. Does it show that on the monitor when you view it? If so I would have to call Yuneec and ask them about it. I am sending mine back because of camera problems out of the box. Can you give more info like how and when it happens?

RiverRunner · Jun 25, 2016

This happens with both the card that shipped with the Typhoon and another one I tried, so it is not the card. It does show on the monitor. These were the very first photos and videos I tried. I have other issues with the H so I have only flown it once. I have contacted Yuneec support but no solution yet.

RiverRunner · Jun 25, 2016

OnTheRopes said:
Have you processed the image in any way?

No, straight from the camera. You can see it on the monitor as you are filming.

Gyro108 · Jun 25, 2016

I would contact Yuneec they should take care of it.

RiverRunner · Jun 25, 2016

Gyro108 said:
I would contact Yuneec they should take care of it.

I have and I am still waiting for an answer. Thinking of shipping the whole thing back where I bought it for exchange since I am having other issues.

Gyro108 · Jun 25, 2016

RiverRunner said:
I have and I am still waiting for an answer. Thinking of shipping the whole thing back where I bought it for exchange since I am having other issues.

Yeah that is probably the best thing to do if you are having other issues.

jwjohnson · Jun 25, 2016

RiverRunner said:
Has anyone else seen this before?
View attachment 1401 View attachment 1402

I've actually seen similar patterns in a GoPro Hero3. (They told me to replace the camera). It happened to me on a Green River trip through Desolation Canyon. (noticed your screen name). I would proceed with exchanging it.

RiverRunner · Jun 25, 2016

jwjohnson said:
I've actually seen similar patterns in a GoPro Hero3. (They told me to replace the camera). It happened to me on a Green River trip through Desolation Canyon. (noticed your screen name). I would proceed with exchanging it.

I am hoping they will just swap out the whole unit as I am having some other issues as well.
We did the Gate of Lodore section of the Green last year as well as Westwater Canyon on the Colorado.

Rattler · Jun 28, 2016

Where did you buy it? I had other issues with mine too and called Yuneec hey agreed that the best course of action was to send it back to where I bought it as they had 60 day return policy. There seems to be a common problem with the H's with the cameras (or maybe the remote ST16) where they do not take Photos or video when you press the button. And the same or similar problem with lines in the video / photos.

Rattler · Jun 28, 2016

And for the record the last person I saw that had the same problem you have tried about 10 different SD cards and still had the same results. Send it back where you bought it. Make them exchange it. I returned mine yesterday.

RiverRunner · Jun 28, 2016

Rattler said:
Where did you buy it? I had other issues with mine too and called Yuneec hey agreed that the best course of action was to send it back to where I bought it as they had 60 day return policy. There seems to be a common problem with the H's with the cameras (or maybe the remote ST16) where they do not take Photos or video when you press the button. And the same or similar problem with lines in the video / photos.

I purchased it from B&H Photo. I did get an RMA from Yuneec and returned it to them.
The issue with not taking photos when you press the button, is just a matter of timing. If you tap and release quickly, it works fine, but does not work if you hold the button down for a second. I have not heard of anyone else with the lines in the video.

RiverRunner · Jul 19, 2016

Received the H back from service. The camera still has the issue of vertical lines in the highlights. I have contacted Yuneec CS and they will cross ship a replacement. This camera was very sharp, one of the best I have seen. It looks better than my GoPro 4 black except for the lines. Hope the replacement one is this sharp. Other issues have been fixed. They replaced the ST16 controller.

Losiracer11 · Sep 4, 2016

RiverRunner said:
Has anyone else seen this before?
View attachment 1401 View attachment 1402

I am having the same issues with my Q. It has been this way since day 1. It is the 4k version. It only seems to happen on over exposed parts of the photos. I have just decided that i can fix it in edit software instead of sending it back and not having my drone.

BillyTexas · Sep 4, 2016

I must be blind. I dont see it.

Bill W.

Losiracer11 · Sep 4, 2016

BillyTexas said:
I must be blind. I dont see it.

Bill W.

Is very very sneaky in the photos. Look at the photo on the right. Blow it up, and look at the sky in the background. It only happens in the very bright, over exposed parts. Anything white, or close to it. It's aggravating, but can be fixed with photoshop.

BillyTexas · Sep 4, 2016

Losiracer11 said:
Is very very sneaky in the photos. Look at the photo on the right. Blow it up, and look at the sky in the background. It only happens in the very bright, over exposed parts. Anything white, or close to it. It's aggravating, but can be fixed with photoshop.

I got it now...that is weird.

Bill W.