Hello, I don't know what to do.
I got a Typhoon-H for my 37th birthday this past Sunday. I'm not new to flying drones. Have piloted several over the years without any issues. But my problems with the Typhoon-H started with the first day of flight.
First thing I did was spend the entire first night reading the enclosed user manual cover to cover and all included literature, to ensure I was familiar with the controls, startup, take-off/landing, etc.. I wasn't even worried about dealing with taking photo or video yet. Didn't even insert the sd card. Spent time examining the controller. Powered it on to familiarize myself with the interface. But never tried flying the drone. Too dark in the evening.
The next day (yesterday), I took it out into my cul-de-sac, where I've flown several drones. Plenty of clearance above and around the street to do basic navigation tests. No breeze. Clear conditions.
First thing I always do when taking off is let it hover and settle. Then press up on the right thumbstick to ensure that up is forward and there isn't some weird orientation issue. Then I check backwards for the same. Just a couple feet to make sure I'm oriented correctly before trying to pilot it. Always do that.
I kept the flight control on simple mode, speed down on turtle, all settings on default. Only wanted to take off, hover a little off the ground and get a feel for it. No problems. Flew to about 10', standard box pattern around the street, controls were perfect and fluid, had total control of the drone. Even a perfectly soft landing, right where it took off. Total flight was about 3 minutes. Landed, powered down the propellers. My son was out with me. I also got the recommended SkyView FPV Goggles along side it, so I connected it to the controller and let me son look through it as I took off and flew to a little above the tree line. Straight up and hovered so he could see and be amazed. Came straight back down and landed again no problems. Maybe 5 minutes flight time. Turned off props. Disconnected headset.
Took off and flew straight up again to about 10'. Let it hover. Press up on the thumbstick to check orientation. Drone moved towards me, instead of away from me, so I let go of the thumbstick to let it settle. Tried press down to see if it was just backwards, but it came towards me again. Let off the thumbstick and tried to descend to land. As soon as I hit down on the left thumbstick, the drone dipped towards me and started flying directly towards me and climbed to about 20' and started veering left. I tried to adjust altitude up and down, but it would not respond to any controls. right thumbstick had no bearing on the direction at all. So I let go of both to let it settle itself. But it never even tried. It was at a constant 45 degree angle and going too fast to stop and landed in the top of a bush across the cul-de-sac. No damage done. But I had no control. It was like it went rogue.
Freaked me out because I had zero control over it. Felt I needed a larger area to try again. So, I got the controller and the drone battery fully charged and the next day (tonight) we went up to the school. Huge open field, not a tree for 300 yards in any direction. No breeze. Perfect evening. Ready for a beautiful flight. Again, not worrying about taking video/photo. Just wanted to fly and get used to it.
Powered up the controller and then the drone. It synced connection, no issue, could see the camera just fine. I took off, went to about 10', checked orientation. Up went forward, down went backwards. So I spent about 5 minutes flying in a typical box pattern, fly up to around 30', let it hover and admire the view from the camera screen on the controller. Flew it back, landed it perfectly flat. Zero problems at all.
Powered up the props and lifted off to about 10'. Press up on the thumbstick and again it tilted towards me, so I let off the controls, but this time it didn't settle at all. It kept coming towards me. I tried descending with the left thumbstick and it again tilted to about a 45 degree angle and flew out of control. I didn't press anything on either stick or the screen, or any other buttons/switches this time since there was a ton of space for it to self correct. It sped up and was flying incredibly fast, about 15 feet off the ground. After about 50 feet, it wasn't changing directions or slowing down. I tried anything on the sticks to get it to respond. Wouldn't do anything at all. All I could do was watch in horror as it flew out of control. My wife and my son were by my side watching the whole thing unfold.
Crashed into a tree at max velocity. Broke the camera off completely. broke one of the prop arms and 3 of the propeller blades. Shards of plastic all over the ground. Again, I had zero control.
I don't know what happened. As I said, I've piloted several drones. wasn't doing anything fancy at all. Still getting used to it. With it in simple mode and the speed on turtle, it shouldn't have been even able to get going that fast, but with it tilting at that angle and not correcting, there was nothing I could do. The farthest I ever had it from me was maybe 75' in a straight line. Flat ground, no obstructions. Take off was about 30 feet from where I was standing.
I believe the person that got me this as a gift got the warranty when she bought it, but of course they are going to blame pilot error. Is there any way to view flight logs from the controller that I could use to show them what it did? This is the most advanced drone I've ever piloted so I don't even know if that type of feature is available or not.
But I'm at a loss and don't know what to do. I've had the drone for less than 48 hours and it is destroyed. Not from pilot error, but from something that has to be a malfunction or something. I don't know.
Any help is appreciated.
Thanks