To call something "professional" does not make it so. People will sell their photos and videos for only a few bucks and call themselves professional but be far from it. Advertising and marketing use terminology intended to capture the naive', it happens daily and people fall for it in droves. The H has some nice features and generally performs well. Some do make a decent buck with it but regardless of what marketing calls it, it is not a pro level rig and never will be. It's consumer level with some consumers having professional aspirations. A good training rig might be more appropriate. Try building a rig fitted with pro level stuff someday and see for yourself if what I'm saying isn't true.
Just the gimbal on a pro rig runs twice or more what an entire RealSense H costs, so I feel what we have is a pretty **** good deal. The camera on a pro level Inspire runs double the price of an H, but some seem to think H reliability should be up there with Honda after paying for a Yugo. We build a multirotor where I work that costs more to build than an average home and that's before the payload is added. Many delude themselves into thinking Phantoms, H's, and other similarly priced drones are true commercial solutions. They are not and can't be simply because they don't meet any kind of industry standards. There are no industry standards at the consumer level. Some of the engines in my RC planes cost more than an H or Phantom but those that understand high end quality don't balk at paying more for better performance, and they understand that risks are reduced with the price of higher quality.
Too many are inexperienced with photography and drones in general and naively think they are going to run out and start a high revenue generation aerial photography business with toy level "consumer" equipment. Most can't figure out why they should not use auto camera settings, or how to make use of the manual settings provided as an alternative. A fair number of people having problems bring them on themselves simply because they don't understand how their systems function and do everything wrong from boot up through a firmware update. But they are quick to blame the equipment.
Consumer drones have their place but that place is not the foundation of a commercial enterprise. They can fill a niche, certainly, but people need to get a grip on reality and learn that quality has a price. Those willing to pay it are rewarded with better equipment, and end product. Realistically, things like an H, Phantom, Chroma, Autel, and Q should be viewed as disposable aerial assets. Use them as long as you can wherever they fit the need until they break, then buy another. If we have established our fee structures correctly all that should be factored into the hourly or day rates. Have an over water job offer? Hopefully you allow for the loss potential involved. For most I doubt that would be the case.
Yea, Yuneec has people making some big mistakes in performing C.S. work but Yuneec has not turned their back on their customers. Not even a little bit. I suspect they have grown faster than they allowed for and hired additional help without fully checking experience levels. It takes time to weed those out and replace them with better qualified people. So hang in there and it will get fixed.
Sorry about the rant but there's just too many "poor, poor pitiful me" threads and few seem to look at the bigger picture before reaching for the towel. People that buy any new product inside the first year of release should anticipate there's a potential for unexpected problems. I allowed for that before I pre-ordered my standard. Then again I knew my background and experience would allow to either deal with minor issues myself or chalk it up to a learning experience. I don't bet the bank on an unknown. Nor should anyone else.
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but -- Im not the one that made a drone that Pilots found they could use commercially LOL so now they have to make it stable , well they should anyway 
