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Well that sucks. I haven't heard many good comments about that facility. In fact, I don't think I've heard any good comments. It is disturbing that several dealers sent their repair techs to Yuneec and paid for the training to do warranty repairs. So far as I know none have gotten any warranty repair work from Yuneec. I would expect much better service from a dealer than the KC facility.Finally got my H back on the 20th of June. Here is the story:
This will be the last Yuneec product I purchase.
There is a lot of frustration right now, but.........I say again........it's still pretty much outshines any other competitors out there. I watch some of the other forums and I see the same problems only worse. Fact is, Yuneec still makes a solid product and the issues tend to be a low percentage.@ Steve Carr. I agree with you. I've heard nothing good about KAV. Read some horror stories about damage. So, before I sent mine in, I took pics of the entire H, camera, and SS16. Just to make sure it came back the same way. In my opinion, Yuneec should handle the customer inquiries. I should not have to contact a second party for a repair status.
Also forgot to mention that it was not returned back to me in the original box (the one I sent it in). I liked the original box, it was sturdier and had the H's serial number on it.
This is my 5th Yuneec drone and will be my last. I've had three Q500's and two H's. Its a pity as it's a great platform loaded with features. Just finished completing Yuneecs customer survey. Let's say my response was not positive. Busa