Completely normal for a large percentage of the q500 4k drones out there. Fly 8 times and get some occasional straight camera shots. Not really a good drone for consistent photos, just a toy to get you hooked and hopefully push you into a higher priced H model. It’s still a great drone, but the gimbal is for ****. Yuneec couldn’t care less and never has admitted it’s a common issue. Do a search, happens a lot and although everybody has a fix... none actually fix it. It’s just the luck of the draw if you get a good flight. Still love my q4k, I’m just a bit more realistic about my expectations than a lot. No sense contacting Yuneec, the answer will be it must have crashed (in other words a hard landing in return home) and the fix is prohibitively expensive.