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Is there official support?

Joined
Dec 11, 2024
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Does the company still exist?
I tried mailing several yuneec-ish mails like:
info@yuneec.(ch,com)
[email protected] ...
Never got an answer - is there still any form of official support??
 
That is a good question! It seems that the consumer no longer has any way to contact Yuneec and must use the vendor they purchased their system from for support.

Possibly @joe@vertigodrones or @Enrico Jorysch could shed some light on this subject.
 
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Vendors do not use the same contacts as consumers and to my knowledge Yuneec no longer sells directly to consumers as they have done in the past.

Is there a particular issue you have that we might be able to help you resolve? Several of our members are very familiar with troubleshooting and repairing all but the newest Yuneec systems.
 
I'll try to shed some light on this... although... I have the impression that it's getting darker and darker :-(

ATL in Switzerland is the mother of Yuneec.
The owner lives in Switzerland herself and we have already met.
ATL in Switzerland has been closed, all employees have been made redundant.
I myself set up the service department and workshop for ATL in Zurich... in vain.

In Kaltenkirchen (Germany) all employees were also made redundant... we as dealers are also at a loss.

I try to help where I can in Switzerland... but at the moment I have no support from ATL or Yuneec.

I am still listed on the Yuneec Europe homepage for repairs and service... but I don't have the former service technicians as contacts for problems.

Is Yuneec withdrawing from Eurtopa? Is it setting up a new team in Europe?
I have no answers at the moment... sorry.

Best regards from Switzerland,
Enrico
 
The sales agent for Yuneec in the Netherlands told me that Yuneec was forced to stop their production China, they refused to implant prescribed government chipsets as extra on their circuit boards.
It sounded a bit wild to me but I couldn't debunk it either. (It is a fact that the use of DJI drones is not allowed near Dutch defense locations)
He claimed that Yuneec's German main engineer has started a drone company that builds drones for professional use only, mainly for surveillance and autonomous use.
I can still have my Typhoon H serviced at his workshop tough.
 

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