okay everyone just bought my new Q500 4K bundle package off of Amazon.
1) sent me the bundle but in the add it said a total of 3 batteries only received 2
2) went on the maiden voyage flew around great loved the handling went thru 1 battery
3) went on second flight on a new battery was at the ball field was about 30' in the air it just dropped at a 30 degree angle (I had the propeller guards on being a newbee) and it hit the ground and broke a propeller guard and the camera separated from the slide mount with three wires hanging out now.
I looked before the crash and saw that the battery was in the 11 volts plus range and had no battery warning. I then gathered all the pieces and went back home and put the camera back together using the supplied wire harness. I then powered up the drone after restoring it and it had 11.4 volts and I flew again on the same battery for 5 more minutes.
I was wondering if this is a normal thing or something I should watch out for, I feel I have a 2 flight drone that is now having to use a supplied harness to make up for a possible flaw in the drone? I did contact Yuneec and they said to send them the flight log which I'm more than willing to do. I was wondering if I anything to worry about them standing by their product. I'm happy that I was able to fly the unit but would like they at least are willing to restore it to it's original configuration and tell me what happened.
What scares me the most is will this happen again when I'm not in such a flight plan that will allow me to retrieve an expensive drone.
Please advise how I should handle this issue, and should I consider this a one off instance or be scared every time I fly the drone?
Thanks
1) sent me the bundle but in the add it said a total of 3 batteries only received 2
2) went on the maiden voyage flew around great loved the handling went thru 1 battery
3) went on second flight on a new battery was at the ball field was about 30' in the air it just dropped at a 30 degree angle (I had the propeller guards on being a newbee) and it hit the ground and broke a propeller guard and the camera separated from the slide mount with three wires hanging out now.
I looked before the crash and saw that the battery was in the 11 volts plus range and had no battery warning. I then gathered all the pieces and went back home and put the camera back together using the supplied wire harness. I then powered up the drone after restoring it and it had 11.4 volts and I flew again on the same battery for 5 more minutes.
I was wondering if this is a normal thing or something I should watch out for, I feel I have a 2 flight drone that is now having to use a supplied harness to make up for a possible flaw in the drone? I did contact Yuneec and they said to send them the flight log which I'm more than willing to do. I was wondering if I anything to worry about them standing by their product. I'm happy that I was able to fly the unit but would like they at least are willing to restore it to it's original configuration and tell me what happened.
What scares me the most is will this happen again when I'm not in such a flight plan that will allow me to retrieve an expensive drone.
Please advise how I should handle this issue, and should I consider this a one off instance or be scared every time I fly the drone?
Thanks