Need help programing my Typhoon Q500 -4k

[Freddy1983]

My son crash it I replaced the propellers and landing gear know all if does nothing but beeping and flashing different colors and try to reset it on YouTube videos and made it worst please help me I'm out of Yuma AZ
Thanks in advance

 

[WTFDproject]

The beeps and flashes are codes. Some come from the drone, some from the camera. The PDF below might help identify the issue. It would be best to connect the Q500 GUI to the drone for more detailed information of what is causing the issue.
This PDF shows the LED codes. Do you need help with setting up or reading the GUI?

 

[Freddy1983]

The beeps and flashes are codes. Some come from the drone, some from the camera. The PDF below might help identify the issue. It would be best to connect the Q500 GUI to the drone for more detailed information of what is causing the issue.
This PDF shows the LED codes. Do you need help with setting up or reading the GUI?

Yes please if you are able to help me with the GUI thanks

 

[WTFDproject]

You will need the GUI from the Yuneec Q500 Download page:
"Downloads - Typhoon Q500 4K"
You will need the programmer interface cable:
"Yuneec USB Interface / Programmer for CGO3, CGO2-GB & Q500, Q500+, 4K"

If you already have both:
1.) Start the GUI by RIGHT clicking the Icon, and select "Run as Administrator"
The GUI takes a long time to start, and often does not indicate any activity on the screen. Give it at least one full minute to come up on screen.
2.) Connect the Q500 to the Computer using the instructions on the first screen of the GUI:

3.) Select "GPS Information" on the left.
4.) Wait a few minutes to see how many satellites may show up.
5.) Take a screenshot, and upload it to the Forum.

 

[Freddy1983]

Thank you all I need is the cord to get a diagnostic and hope to get up in the air again

 

[Freddy1983]

You will need the GUI from the Yuneec Q500 Download page:
"Downloads - Typhoon Q500 4K"
You will need the programmer interface cable:
"Yuneec USB Interface / Programmer for CGO3, CGO2-GB & Q500, Q500+, 4K"

If you already have both:
1.) Start the GUI by RIGHT clicking the Icon, and select "Run as Administrator"
The GUI takes a long time to start, and often does not indicate any activity on the screen. Give it at least one full minute to come up on screen.
2.) Connect the Q500 to the Computer using the instructions on the first screen of the GUI:
View attachment 21182
3.) Select "GPS Information" on the left.
4.) Wait a few minutes to see how many satellites may show up.
5.) Take a screenshot, and upload it to the Forum.

Thank you I will go ahead and order the GUI and hope to get it fix

 

[WTFDproject]

If you could post a video showing the lights and the beeps, we might be at least able to get into the ballpark of the issue. (You can't upload a video directly to the forum. You have to upload it to something like YouTube, and paste a link to it in the forum.)
If you can't do a video, even a description of the locations, colors and on/off pattern of the lights, and a description of the beeps might be enough. We can at least try to help interpret them.

 

[DoomMeister]

nothing more than a usb

True that it is a USB cable, but it is not an everyday USB interface cable that can be picked up at your neighborhood electronics store. It is a specialized cable from a Yuneec.

 

[Steve Carr]

The cable looks like this. They are for sale on eBay:

Yuneec Q500 Quadrocopter USB Interface/programmer YUNA100 for sale online | eBay

Find many great new & used options and get the best deals for Yuneec Q500 Quadrocopter USB Interface/programmer YUNA100 at the best online prices at eBay! Free shipping for many products!

www.ebay.com

 

[h-elsner]

It is a common serial to USB converter on base of FT230X chip from FTDI. There some cheap converter on the marked that only needs to be fitted with the serial cable and plug (GND Tx, Rx).

br HE

 

[Frank Durham]

My son crash it I replaced the propellers and landing gear know all if does nothing but beeping and flashing different colors and try to reset it on YouTube videos and made it worst please help me I'm out of Yuma AZ
Thanks in advance

I too have the Q500 4k
I'm in Dateland,AZ , down the road from Yuma, but leaving toward Tombstone tomorrow...
Best bet is to write down what all the lights do. It means something. What colors front and a back are, how many times the flash. Fast or slow. How many beeps etc. All says something.
But you need to figure that out 1st

 

[Snowstorm]

Hello. In the Sensor Information under Sensor and Motor Speed Controller Status it shows Orientation Sensor Pressure Sensor Compass GPS and ESC all have RED X'S. PLEASE HELP

 

[WTFDproject]

Hello. In the Sensor Information under Sensor and Motor Speed Controller Status it shows Orientation Sensor Pressure Sensor Compass GPS and ESC all have RED X'S. PLEASE HELP

What you describe is normal when there is no drone even connected to the GUI. We will need more information to be of any help to you.
Please take a screenshot of that page and post it here.

Does the drone operate normally when not connected to the GUI?
What was the reason for connecting to the GUI?

 

[Snowstorm]

What you describe is normal when there is no drone even connected to the GUI. We will need more information to be of any help to you.
Please take a screenshot of that page and post it here.

Does the drone operate normally when not connected to the GUI?
What was the reason for connecting to the GUI?

The drone doesn't operate in not able to fly at all. That's the reason why I connected to GUI , trying to figure out why I couldn't fly .. here's couple pics of it connected n not connected to gui

 

[WTFDproject]

The drone doesn't operate in not able to fly at all. That's the reason why I connected to GUI , trying to figure out why I couldn't fly .. here's couple pics of it connected n not connected to gui

Have you checked both sides of the connector to ensure all the pins are FULLY seated. Partially dislodged pins don’t make contact. It is a pretty common issue on Q500.

 

[Snowstorm]

Have you checked both sides of the connector to ensure all the pins are FULLY seated. Partially dislodged pins don’t make contact. It is a pretty common issue on Q500.

Yes I did that was first thing I looked at after I seen it said disconnect. What i don't understand is the USB that plugs from laptop to drone only has three wire but the drone has a 4 wire connector so there's one wire not getting connected. Why is that??

 

[h-elsner]

To connect the GUI to the flight controller the UART from Rc receiver/transmitter SR24 is reused. The SR24 uses Tx and Rx to receive control commands and transmit telemetry data.

The GUI only reads data from flight controller, no need to transmit something. Thus only the Tx wire of the flight controller is used, Rx kept open.

 

[h-elsner]

To connect the GUI to the flight controller the UART from Rc receiver/transmitter SR24 is reused. The SR24 uses Tx and Rx to receive control commands and transmit telemetry data.

The GUI only reads data from flight controller, no need to transmit something. Thus only the Tx wire of the flight controller is used, Rx kept open.

Sorry, I'm wrong. Rx/Tx is needed and connected. The +3.3V wire is not connected to the USB dongle. This is only needed to supply the SR24 receiver with power. 3.3V is the open pin.

 

[Snowstorm]

Sorry, I'm wrong. Rx/Tx is needed and connected. The +3.3V wire is not connected to the USB dongle. This is only needed to supply the SR24 receiver with power. 3.3V is the open pin.

Ok thanks. It still won't connect when plugged in?!?!

 

[h-elsner]

First let's check if USB connection/driver is working:
- Open Windows device manager ( Win+R key --> enter devmgmt.msc --> OK)
- Connect USB dongle and check if USB Serial Port appear in list Ports (COM & LPT). Remember COM port number (here it is COM5).

If so, all is OK. The GUI should try this port (in example COM5).

Start GUI, connect Q500 with the USB dongle, Power on Q500 and then connect USB dongle to PC. Now the GUI should connect to the COM port remembered above. If not we have to search on Q500 side.