USPS is no longer a good option for shipping valuable stuff. Some years ago there was not a big choice of shippers. I had a small home-based business repairing cornets and trumpets which I would acquire on Ebay and resell on Ebay. I shipped USPS. USPS at that time was fairlyreliable and efficient, and provided recourse and tracking service when packages were lost. More recently I've sold a few horns and shipped USPS. The estimated shiopping time never proved accurate, always taking a day or two longer. AS some readers know from my previous posts I crashed my Typhoon H damaging the motor arms and camera. I decided to have the drone repaired by Carolina Dronz, having had positive interaction with them in the past. Twenty days ago I sent the drone off to Anderson, SC using USPS. I insured it for the price I paid on Ebay.
After a week I called Carolina Dronz and they had not received it. I plugged in the tracking number online and discovered the bird had flown---to Corona del Mar California. I live in Oyster Bay, NY. I asked my local post office about what happened and they were patently disinterested. I pressed them and they said it was stalled at the Laguna Beach postal center because the postal code was incorrect. I suggested that the address in S. Carolina was clearly marked with a sharpy and requested they call Laguna Beach and have them forward it to the correct address marked on the package. I was told this could not be done and that the errant package might have been forwarded to Sourh Carolina. A week later tracking showed "package in transit to destination" What destination? I called the help number and they opened an investigation which to date has revealed no results. I will go down to my local post office Monday and try to light a fire under the Postmaster. I'm informed that these critical tasks are designated to robots that do not think and the package mays "probably" be returned to me so I can resend it for another $30.00.
I've learn my lesson. Pay a little more and use a trusted shipping company not USPS.
After a week I called Carolina Dronz and they had not received it. I plugged in the tracking number online and discovered the bird had flown---to Corona del Mar California. I live in Oyster Bay, NY. I asked my local post office about what happened and they were patently disinterested. I pressed them and they said it was stalled at the Laguna Beach postal center because the postal code was incorrect. I suggested that the address in S. Carolina was clearly marked with a sharpy and requested they call Laguna Beach and have them forward it to the correct address marked on the package. I was told this could not be done and that the errant package might have been forwarded to Sourh Carolina. A week later tracking showed "package in transit to destination" What destination? I called the help number and they opened an investigation which to date has revealed no results. I will go down to my local post office Monday and try to light a fire under the Postmaster. I'm informed that these critical tasks are designated to robots that do not think and the package mays "probably" be returned to me so I can resend it for another $30.00.
I've learn my lesson. Pay a little more and use a trusted shipping company not USPS.
that you use a labeling software that incorporates a bar code system. Whenever humans are in the loop such as having to read a hand written address, this can and will cause problems. When I switched to stamps.com, our shipping woes we had 15 years ago were greatly reduced.
