Typical Yuneec service...??

[Basa]

Hello...I finally got a reply from someone at Yuneec, in California. They told me a separate email would come that I could take down to Staples & they would deal with it. The shipping & tracking etc of my drone.
So it has been 2 weeks and no email, no replies on my follow up email...
Is this pretty standard from Yuneec? The people on here told me the drone would have to go to Mississauga to be repaired, which is fine.
I would really like to get it fixed but if this is typical Yuneec service I might give a DJI a chance...
Any input welcome...thanks....

 

[FlushVision]

From all accounts DJI's service is generally far worse than Yuneec's.

 

[Basa]

A general trend these days, it seems... They don't want 'locals' or where you bought the thing to help, but then provide piss poor service...Thanks for the reply....